Privacy Policy

Last updated: April 21, 2024

At Therese Coulleau Jewellery, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when you use our website or engage with us in other ways.

Credit and Debit Card Details

When you make purchases through our website, we do not collect or store any credit or debit card details. Your payment information is securely processed by our trusted payment gateway provider, ensuring your financial data remains confidential and protected.

Your Purchases

We maintain records of your past purchases for our internal records only. These records include details such as the date, place, and price of your purchase, as well as any provided contact information. Additionally, we may retain sketches or photos of the pieces you have bought. Please note that we do not store sensitive financial information such as bank details.

Personal Contact

We believe in providing personalised service to our customers, and therefore, prefer direct communication via phone or email. This allows us to better understand your preferences and assist you with your purchases. If you find something you like on our website, we encourage you to reach out to us directly to discuss your options and make arrangements for payment and delivery.

Contact Us

If you have any questions or concerns about our Privacy Policy, the handling of your personal information or Copyright issues please don't hesitate to contact us by emailing team@theresecoulleaujewellery.co.uk with any problems.

 Your privacy and satisfaction are important to us, and we are here to assist you in any way we can.

Thank you for choosing Therese Coulleau Jewellery.

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