Terms and Conditions

Terms and Conditions for Therese Coulleau Jewellery Shop and Website

1. Acceptance of Terms

By accessing or using the Therese Coulleau Jewellery Shop and Website, you agree to be bound by these terms and conditions, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Products and Pricing

2.1 Product Descriptions: We strive to accurately display the colours and details of our products. However, we cannot guarantee that your device's display will accurately reflect the colours.

2.2 Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product without prior notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of any product.

3. Orders and Payment

3.1 Order Acceptance: All orders placed through our website are subject to acceptance. We reserve the right to refuse or cancel any order for any reason at any time.

3.2 Payment: Payment for orders must be made through the provided payment methods on our website. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

4. Shipping and Delivery

4.1 Shipping: We aim to ship orders promptly, but shipping times may vary depending on your location and other factors beyond our control.

4.2 Delivery: We are not responsible for any delays in delivery once the order has been shipped. Risk of loss and damage for products pass to the buyer upon our delivery to the courier.

5. Returns and Exchanges

5.1 Returns: We accept returns of unused and undamaged products within 14 days of purchase. Please refer to our Returns Policy for detailed instructions.

5.2 Exchanges: Exchanges may be available for defective or damaged products. Please contact us within 7 days of receiving your order for assistance.

6. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Therese Coulleau Jewellery or its suppliers and is protected by copyright laws.

7. Limitation of Liability

In no event shall Therese Coulleau Jewellery, its directors, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your access to or use of our website or products.

8. Changes to Terms

We reserve the right to update, change, or replace any part of these terms and conditions at our discretion. It is your responsibility to check this page periodically for changes.

9. Contact Information

If you have any questions about these terms and conditions, please contact us at team@theresecoulleaujewellery.co.uk.

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